It’s been exhausting watching the mantra of “stockholder value” gnaw the life out of companies and communities over the years. Profitable plants closed just to show that cost-cutting was “serious”, groups of experts and specialized equipment dismantled because quick returns are ‘easier’ if you just gut and devour a start-up every few months. If the only goal is to make money for shareholders, does it matter what you do to enrich them? Why bother with products, or employee care, or safety, or keeping your forecasts pegged to something that improves the lives of people other than the CEO, the lobbyists, and the Accounting Department? Centuries worth of intellectual and cultural capital sacrificed for a botched civilization….bottom line.
I don’t know if this model will be better in the long run, but this crazy idea of making good products and having happy, loyal customers sounds like a valuable change….
http://www.forbes.com/sites/stevedenning/2014/06/17/why-the-worlds-dumbest-idea-is-finally-dying/